Privacy Policy

1. Introduction

At Center for Business Acceleration (CBA), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational services and website.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, profile information
• Educational Information: Course enrollments, progress, certificates, grades
• Payment Information: Billing address, payment method details (processed securely through third-party providers)

Technical Information

We automatically collect certain technical information when you visit our website:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, click patterns, course progress
• Cookies and Tracking: Information stored in cookies and similar technologies

3. How We Use Your Information

We use your information for the following purposes:

Educational Services

• Provide and deliver educational courses and programs
• Track your progress and performance
• Issue certificates and credentials
• Provide customer support and assistance

Communication

• Send course updates and notifications
• Respond to your inquiries and support requests
• Send important service announcements
• Provide marketing communications (with your consent)

Business Operations

• Process payments and manage billing
• Improve our services and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information:

Security Measures

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing
• Staff Training: Regular privacy and security training for all employees

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Educational records are typically retained for 7 years after program completion.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

• Right to Access: Request a copy of your personal information
• Right to Portability: Receive your data in a structured, machine-readable format

Correction and Deletion

• Right to Rectification: Correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information

Control and Objection

• Right to Restrict Processing: Limit how we use your information
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent for data processing

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

Types of Cookies

• Essential Cookies: Necessary for website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: